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Shipping Information
We Deliver Daily to almost Every Country on the Planet!

Question? Call us toll-free 866-267-7909; International Dial +01-631-267-7909.

Domestic U.S. Shipping: We pay the freight and insurance for all regular shipments to the United States whether for one item or 100 items! All Free Shipping is done via UPS Ground unless shipping to a P.O. Box. 3-Day Super Saver, 2nd Day Air, and Next Day Air shipments are available at the charge shown on the chart below. If you wish it, and if it is available in your area, we can ship for Saturday delivery. Priority Mail USPS shipping is also available if desired at a flat additional charge of $9.55 per shipment for shipments under $500 total merchandise. Over $500 we ship UPS only. You may elect to use the mail for shipments over $500, but they must be split into $500 packages and a shipping charge paid for each package.

International Shipping: We ship internationally to Canada, U.K., Europe, Japan, Australia & New Zealand, the Middle East, Central & South America, Asia and the Pacific islands at the charges shown on the Shipping Chart below. At the present time we do not ship to Antarctica, North Korea, Iran, and Cuba. If your country charges duties or VAT - and most do - these must be paid by you at the time of delivery. International shipments require a destination telephone and e-mail address. International Shipping is via UPS or International Postal Mail.

Transit Times: Domestic UPS Ground shipments require 2-7 days depending upon Zip Code. UPS Domestic Air shipping are usually rather reliable. USPS shipments (including Express Mail) generally arrive when they get there - more specific requires a crystal ball. UPS International shipments have, in our experience, never taken longer than 12 days and usually arrive in 3-4 days. There is no common carrier these days which guarantees their delivery times. About the best they do is offer to give back your overcharge if they do not make their commitment. Sad state-of-affairs, but we cannot therefore guarantee an arrival date. If a specified and paid for arrival date is not achieved and you notify us by e-mail, we shall refund your shipping overcharge.

All Orders: A confirmation e-mail containing complete tracking information will be sent upon shipping and an invoice will be included with your order. We track FedEx, UPS, or DHL shipments to insure their arrival and, at times, will ask you for an e-mail confirmation of receipt.


Shipping Rate Chart Effective January 1, 2013
Destination or Service Shipping Charge Destination or Service Shipping Charge
United States or Canada All Other Countries

United States Regular Shipping

FREE! Western Europe & Carribean via UPS $   69.65
Canada via Express Mail (5-7 Days) $  36.90 Japan/Hong Kong/ Taiwan via UPS $   69.65
3 Day Super Saver Continental U.S.* $   14.75 Aust/NZ/MidEast/Americas via UPS $   69.65
*Shipping transit time begins the next day for orders received after Noon Eastern. Africa/Asia/E.Europe/Mexico via UPS $   87.60
  Russia via Postal Mail ** (10-30 Days) $   45.90
AIR AND SPECIAL SERVICES: INT'L. EXPRESS MAIL** (5-10 Days) $  45.90
U.S. Second Day Air via UPS $   28.75

**International Postal Mail: We gladly ship worldwide via the Postal System. Delivery time for postal shipping varies from a few days to a few weeks. We have absolutely no control whatsoever over the package, its location, or its time in transit. Postal mail tracking is spotty, at best. ALL DUTIES AND TAXES must be paid by the purchaser at time of delivery.

U.S. Next Day Air via UPS $   45.85
Manhattan NY - Same Day Messenger $ 290.00
UPS Sonic Air "Same Day Anywhere" $450+. Select at checkout, then call us.

Stocked Merchandise: ALL products shown on our site, except for the rare ones noted as Special Order or Custom Made, are fully stocked here in our shop. Orders received by Noon Eastern are shipped same day except between Thanksgiving and Christmas when the cut-off time is 7am. Should any item on your order be temporarily out-of-stock, the missing item will be shipped upon arrival, normally within two weeks at the outside, at no further shipping cost to you. Please allow up to seven business days for domestic (UPS) ground shipments. Should the maker be out-of-stock on any particular style or size for any reason (as sometimes occurs during busy seasons) we shall inform you at once as to the expected shipping date and you may await arrival or rethink your order. It is the nature of top-quality clothing that it is crafted slowly. At times there is a higher than usual demand for a particular item and the artisan runs out. It can then require a few weeks to make more. If we are aware that a particular item will be out-of-stock for more than two weeks, we shall inform you a.s.a.p. and offer you the opportunity to either select a similar item or to have us refund that part of your order.

At times, we have wonderful items and/or special colors which are not normally available. Once you place an order, we shall inform you of this availability regularly via our Sartorial Excellence Newsletter which also contains major feature articles about top quality clothing. If you prefer not to receive Sartorial Excellence, please use the 'remove' button on your first issue.

Please remember that underwear and pajamas which contain a crotch and which touch the skin are not exchangeable by law. Should you be unsure of your size, please request a free protective disposable brief to wear under the try-on.

Payment/Shipping Information: Mastercard / Visa / AmEx / PayPal / Discover / Cash: In-stock items ship in our usual same-day timeframe as long as payment confirmation is received from the processor by Noon E.S.T. Note that certain processors sometimes take significant time after your submission to inform us that an order has cleared. Until that transpires we cannot ship.
Money order / Cashier's check / Personal check: In-stock items will ship ten business days subsequent to our receipt of the payment instrument (unless dishonored by the paying institution).

Please note: We are a small, quality-oriented Mom & Pop shop. Though we strive to do our best, we cannot always guarantee same day shipping even for those who elect to pay for 2nd Day or Next Day Air. Should you have paid for expedited shipping and we fail, we shall refund your shipping charge overage. Free Shipping to the 49 States is via UPS Ground or the Post Office is you supply only a P.O. Box and usually requires from two to seven days from the day we ship your order. Any damage claims must be made within five days of receipt. 

Minimum Order: The minimum order for checkout is $64. Our shopping cart does not have a method for us to impose a shipping charge on orders below this amount. Given that a UPS shipment is now averaging just over $14 when all costs are considered and the fact we pay for shipping, is is not economically feasible for us to process orders below $64. Should you want to purchase one of our items which does not meet this minimum, you will probably find it offered by us on Amazon where there will be a shipping charge for orders below $64. 

All Orders: Should you have any questions or need further assistance, please do not hesitate to telephone us at 631-267-7909 (International dial: +01-631-267-7909) or use the Contact Form above. We respond to contacts immediately.

Most importantly, thank you for your patronage of Kabbaz-Kelly Custom Clothiers at Artists Woods!